All our jewellery is made from 925 sterling silver, known for its high purity, durability, and timeless shine.

Yes, we ship worldwide with free delivery. We also offer discounts and promotions throughout the year — so keep an eye out for our exclusive offers! ✈️🌍

Once dispatched, orders usually take 6 to 12 working days to arrive, depending on your location.

Delivery details will be sent to you in your confirmation email. ✨

Once your order has been dispatched, you’ll receive a tracking number by email.

You can follow your delivery using the “Track My Order” page on our website. 📦✨

You can return your order within 30 days of receiving it if you’re not completely satisfied.

The item must be in its original condition and packaging.

For faulty items, we offer exchanges or refunds once the returned product has been inspected. ✨

Delays can occasionally occur due to a high volume of orders, especially during busy seasons.

Tracking updates may take up to 5 days to appear. If your tracking information hasn’t updated after this period, please contact us.

Please remember that the standard delivery time is still 6 to 12 working days after dispatch. ⏱️📦

Yes, you can modify your order or update your shipping address within 24 hours of placing it.

Please contact us immediately with the correct details so we can make the necessary changes. ✨

Yes, if your bracelet or charm arrives defective or damaged, we’ll replace it at no additional cost.

Simply contact us with proof of the issue (photos or videos) to start the process. 💎✨

You can contact us using the contact form above.
We’ll do our best to assist you as quickly as possible. 💬✨