Eternum is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services. We fully comply with the EU General Data Protection Regulation (GDPR).
1. Data Security and SSL Protection
All pages on our website are protected using SSL (Secure Socket Layer) encryption. You can verify this by looking for the padlock icon in your browser's address bar, ensuring that the information transmitted between your browser and our site remains private and secure.
2. Data Collection and Use
We only collect the data necessary to process your order, improve your browsing experience, or send you marketing communications, always with your explicit consent.
The types of data we may collect include:
Name, shipping address, and billing address
Email address and contact details
Purchase history and browsing behavior (e.g., through cookies)
This data is used strictly for:
Process and deliver your orders
Provide customer support
Improve the usability of the site and our product offering
Send marketing communications (only if you have given your consent)
3. Information Sharing
We do not sell, rent, or share your personal data with third parties for commercial purposes.
Your information may be shared with trusted service providers (e.g., logistics and payment processors) solely for operational purposes and always under strict data protection agreements.
We can also use anonymized and aggregated data for internal analysis and performance metrics.
4. Email Communications and Consent
We only send emails if you have given your clear and explicit consent. You can unsubscribe from marketing communications at any time using the "Unsubscribe" link at the bottom of each email. Once requested, updating your preferences may take up to 7 business days.
Eternum does not send unsolicited emails or spam. We will never ask for your login details or send emails with attachments or suspicious links.
5. Use of Cookies
We use cookies to improve your experience on our website. Cookies help us remember your preferences, recommend products, and understand how users interact with our site. These cookies do not collect personal data and can be managed or deleted in your browser settings at any time.
By continuing to use our website, you agree to the use of cookies unless you disable them in your browser.
6. Rights over your Data
You have the right to:
Access the personal data we hold about you
Request the correction or deletion of your data
Withdraw your consent at any time
File a complaint with the relevant data protection authority
To exercise these rights, please contact us through the support form available on our website or by writing to contact@eternumcharms.com.
7. Ownership of Content
All content and data on this website are the exclusive property of Eternum. No part of the site may be copied, modified, or reused without prior written permission. Misuse may result in legal action.
8. Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in legislation or our operating practices. The date of the last revision will always appear at the top of this page.