All our jewelry is made of 925 sterling silver, known for its high purity, durability, and timeless shine.

Yes, we ship worldwide with free shipping on orders over €39. We offer discounts and promotions throughout the year, so stay tuned for our exclusive offers!

Once shipped, orders typically take 6 to 12 business days to arrive, depending on your location. Delivery details will be sent in your confirmation email.

Once your order is shipped, you will receive a tracking code by email. You can track your delivery on our "Track My Order" page by entering your order number and email.

You can return your order within 30 days of receipt if you're not satisfied. The item must be in its original condition and packaging.For defective items, we offer exchanges or refunds once we have inspected the returned product.

Delays may occur due to high order volume, especially during peak seasons. Tracking updates may take up to 5 days to appear. If your tracking information hasn't been updated after this period, please contact us.

Keep in mind that the standard delivery time is still 6–12 business days after shipping.

Yes, you can modify your order or update your shipping address within 24 hours of placing it.

Contact us as soon as possible with the correct details so we can make the necessary changes.

Yes, if your bracelet or charm arrives defective or damaged, we'll replace it at no extra cost. Simply contact us with proof of the defect (photos or videos) to start the process.

You can contact us through the contact form above. We'll do our best to help you as soon as possible.