All our jewelry is made of 925 sterling silver , known for its high purity, durability, and timeless shine.

Yes, we ship worldwide with free shipping . We have discounts and promotions throughout the year, so stay tuned for our exclusive offers!

Once shipped, orders typically take 6-12 business days to arrive, depending on your location.
Delivery details will be sent in your confirmation email.

Once your order has shipped, you will receive a tracking code via email .
You can track your delivery using the “Track My Order” page on our website.

You can return your order within 30 days of receipt if you are not satisfied.

The item must be in original condition and with its packaging .

For defective items, we offer exchanges or refunds once we inspect the returned product.

Delays may occur due to high order volume, especially during peak demand periods.

Tracking updates may take up to 5 days to appear. If your tracking information hasn't updated after this period, please contact us.

Please note that the standard delivery time is still 6 to 12 business days after shipment.

Yes, you can modify your order or update your shipping address within 24 hours of placing your order.

Contact us immediately with the correct details so we can make the necessary changes.

Yes, if your bracelet or charm arrives defective or damaged, we will replace it at no additional cost .
Simply contact us with proof of the defect (photos or videos) to start the process.

You can contact us using the contact form above.
We will do our best to help you as soon as possible.